Review Removal FAQ
Straight answers about Google, Yelp, Trustpilot, Facebook, and harmful content removal.
Google review only? See the in-depth Google removal FAQ.
Looking for the research? See what negative reviews cost.
Can a bad Google review be removed?
Yes, if it violates Google's policies. We file a policy-based removal request for reviews that are fake, defamatory, off-topic, from a conflict of interest, or harassment. Genuine reviews from real customers that stay on-topic usually cannot be removed by any service.
How much does it cost to remove a Google review?
Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-site item or harmful link, with $0 due today. Pay in advance and save $25 per item ($372/$672/$472). Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends.
How long does Google take to remove a review?
Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. Removal timing depends on platform review. Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends.
Can Yelp reviews be removed?
Yes, when they violate Yelp's content policy. Yelp is stricter than Google, which is why the process often requires more documentation and escalation. We handle the entire Yelp removal request and appeal process.
Why are some Yelp reviews not recommended?
Yelp hides reviews it considers unreliable, unhelpful, or suspicious in a 'not recommended' section. These reviews do not affect your overall star rating. If a review should be public and helpful, we can request that Yelp reconsider its placement.
Can Trustpilot reviews be removed?
Trustpilot reviews can be flagged when they breach Trustpilot's guidelines, such as fake reviews, defamation, or reviews about the wrong business. We document the violation and escalate through Trustpilot's reporting channels.
Do I need the exact review link to start?
No. You can give us your business name or profile URL and we will locate the review. If you already have the link, you can paste it directly. Either path leads to the same checkout and refund terms.
What other sites or harmful content can you remove?
We provide removal services for Trustpilot, TripAdvisor, Glassdoor, BBB, Facebook recommendations, Pissed Consumer, ComplaintsBoard, mugshot sites, court and arrest records, news articles, blog posts, and other harmful pages. Ripoff Report is suppression-only through a Custom Care Plan.
What is your refund policy?
You pay the discounted removal fee in advance so we can begin work. If a specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund that item's full removal fee to your original payment method. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Google, Yelp, and other third-party sites make the final removal decision.
Will you contact the reviewer?
No. We never contact the reviewer. All removal requests are filed directly with the platform based on their own content policies and terms of service.
Do you guarantee that the review comes down?
No legitimate service can guarantee a platform decision. Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends.
How do I check the status of my removal?
After checkout, you receive a confirmation with your order reference. You can also opt in to SMS updates during checkout. Our team works the case and updates you when the platform responds.
Still have a specific question?
Start a removal request and tell us about your review. Our team will confirm whether it qualifies before anything is filed.
30-day Google or 90-day Yelp/other refund No contact with the reviewer

