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For plumbers, electricians, cleaners, and general home services

Home Services Reputation Management

Homeowners cross-check Angi, HomeAdvisor, and Google before every service call. We keep your profile winning every comparison.

Flat fee per item. If the specific item is not removed within 30 days, the removal fee is refunded. Google, Yelp, and the sites we file with make the final decision.

See the Solution Suite
Home services professional
Coverage onGoogle Business ProfileAngiHomeAdvisorThumbtack

Service Business Revenue Loss

How Much Revenue Is Your Service Business Losing?

Enter your rating and review counts. We score your profile against the 4.7★ threshold buyers use to filter, then show the gross profit that leaks out below it.

Your service business

Pre-filled with home services benchmarks. Adjust to match your numbers.

Losing to competitors
Gross profit lost per month
$633
Range $475 $791
Per year
$7,593
Conversion drag
7.5%
Recoverable / month
$380
How we calculate this
  • Star-rating drag on click-through tapers and caps at 18%. Negative sentiment is scored as a share of your total review volume and caps at 20%. Both compound, then apply only to the ~55% of buyers who read reviews and act on them.
  • Money is counted as gross profit on the work you would have won, never the full ticket price.
  • Industry-specific benchmark data isn't available for this category yet. The defaults above are general cross-industry figures, not verified home services averages. Replace them with your own numbers for a closer read.
  • Estimates only. Every market is different.

Sources (general fallback)

  • Home Service Hound Average Home Service Ticket Prices — 2025 Data Analysis (2025). Secondary compilation, partly sourced from Angi, without a fully disclosed methodology. Treated as a directional range for a typical repair or service call, not verified primary research.
  • BrightLocal 2024 Local Consumer Review Survey (2024). Star rating and review sentiment vs. click-through from search and maps. Used for the click-through drag curve.
  • Harvard Business School · Michael Luca Reviews, Reputation, and Revenue. Peer-reviewed link between review sentiment and revenue. Used for the sentiment drag curve.

The stakes

Why reviews decide home services revenue

The digital front door to every home services business is its review profile. Here's what's at stake.

68%

of homeowners hire based on top-3 star ratings

Below the cutoff, you're paying for leads you won't win.

$1,400

average job value lost per abandoned quote

Filtered listings compound at real dollars.

Photo-heavy

buyers filter aggressively

We combine review, response, and photo strategy for full protection.

Buyer psychology

What earns buyer trust in home services

When choosing a home services provider, consumers weigh authentic, high-volume reviews as the deciding signal between you and a competitor a single click away.

Recency wins

Buyers weigh reviews from the last 90 days most heavily. A stale 5-star profile still loses to a competitor with fresh momentum in home services.

Volume signals safety

Prospects use raw review count as a proxy for legitimacy. Below 25 reviews, most local buyers filter your listing out entirely.

Response builds trust

How you respond to a 1-star review says more than the review itself. Silence reads as guilt; measured accountability reads as leadership.

One bad review, filtered forever

A single unaddressed 1-star can suppress home services local pack rankings and cut click-through by 30% or more.

Full coverage

Where home services buyers check reviews

We actively monitor, safeguard, and scale your home services digital footprint across every high-intent directory.

Google Business Profile

Primary local pack for every service call.

Angi

Category-defining home services marketplace.

HomeAdvisor

Contractor-matching platform with rating-driven leads.

Thumbtack

Category-agnostic booking platform.

Nextdoor

Neighborhood-referral loops that convert.

Yelp

High-intent local reviews and photo credibility.

Enterprise solutions

Protection built for home services

The Reputation Medics full-service solution suite for home services clients.

24/7 Review Monitoring & Alerts

Instant Slack, SMS, and email alerts the moment any home services location is reviewed — so nothing simmers before you can respond.

AI-Assisted, Brand-Voice Responses

Every response is drafted in your brand voice, reviewed by a human strategist, and calibrated for home services buyers reading between the lines.

ToS-Compliant Removal Escalations

We identify defamatory, fake, or ToS-violating reviews and drive them through a documented appeal, escalation, and legal-referral pipeline.

Review Generation That Converts

Post-visit review invitations timed to your home services workflow — automated, personal, and consent-based.

Compliance-first

ToS-aligned, defensible growth for home services

Every workflow — outreach, response, and removal — is engineered to keep your Home Services business on the right side of platform policy and consumer-protection law. We never post fake reviews, incentivize ratings, or violate directory ToS.

ToS-AlignedFTC-Compliant OutreachAudit-Ready LogsSOC 2 Ready

ToS-based

Every removal we file cites a documented Terms of Service violation on the home services profile — never volume-padded outreach

4.7★

Median star rating across active Home Services clients

$0

What happens if the review isn't removed — the upfront removal fee is automatically refunded

Home Services review removal FAQs

How long does home services review removal typically take?+

Eligible removals resolve in 7–30 days on average. Complex escalations (legal-review, cross-platform, defamation) can take 45–90 days. We give you a candid timeline after the initial audit — never a guarantee we can't defend.

Do you remove legitimate negative reviews?+

No. We only pursue reviews that violate a platform's Terms of Service — fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.

Is this compliant with FTC and platform policy?+

Yes. Every workflow — outreach, invitations, responses, removal appeals — is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.

What if a removal request is denied?+

We escalate through documented appeal channels, and when justified, we coordinate with legal counsel for defamation, extortion, or fake-review claims. You never pay for a removal that doesn't stick.

Confidential Home Services reputation audit

Get a free, confidential home services audit

A senior strategist will review your presence across every platform in your vertical and follow up within one business day.

We respect your privacy. No spam. No shared data.

Protect your home services reviews

Book more jobs. Stop paying for leads you don't close. Book a confidential audit and see the reputation gap costing you jobs across every home-services platform.

Flat fee per item. If the specific item is not removed within 30 days, the removal fee is refunded. Google, Yelp, and the sites we file with make the final decision.

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