A review is clearly about a lead-generation operator that uses a name like ours. Can it come down?+
Yes. Misdirected reviews violate the relevance rules on Google and Yelp. We document the other operator, the mismatch in location or phone number, and anything in the review that cannot apply to you, and file it as off-topic content.
Someone we never served says our technician tripled the price. What now?+
A review describing a service call that never happened fails the genuine-experience rule. We file it with a note that no dispatch, invoice or contact record exists for the reviewer. Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal.
Can you remove a review on Angi, HomeAdvisor or Nextdoor?+
Self-serve removal covers Google at $397, Yelp at $697 and harmful links at $497. Lead platforms and neighbourhood networks run their own processes, and we walk through them in a consultation rather than charging for a filing that has no route.
How long does garage door services review removal typically take?+
Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. Removal timing depends on platform review. Complex cases involving defamation, legal escalation, coordinated attacks, or many items across platforms are quoted individually through the Custom Care Plan, with their own timeline.
Do you remove legitimate negative reviews?+
No. We only pursue reviews that violate a platform's Terms of Service: fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.
Is this compliant with FTC and platform policy?+
Yes. Every workflow (outreach, invitations, responses, removal appeals) is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.
What does garage door services review removal cost?+
Pay upon removal at the standard price: $397 Google, $697 Yelp, or $497 other sites and harmful links. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal. Pay in advance. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the full removal fee to your original payment method. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends.
What if a removal request is denied?+
We escalate through documented appeal channels. Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal.