What a provider can and can't say in Washington
The national baseline below is the research's illustrative example, not a template that has been cleared for your practice. The state bullets and the practice-type rows are the rules this research recorded for this jurisdiction.
Illustrative only, not guaranteed legally safe; have a qualified lawyer review any template before use: "Thank you for your feedback. We take every concern seriously, but privacy rules prevent us from discussing anyone's care online. Please call our office manager at [phone] so we can talk directly." Do not confirm that the reviewer is a patient and do not mention treatment details. [F-007, F-024]
HIPAA is not a tool for removing criticism. It limits what covered practices may disclose; it does not restrict what patients may say about their own care. A practice cannot use HIPAA to force a review down. [F-007, F-003]
Review-response rule by practice type
| Practice category | HIPAA status | Applies without HIPAA? | Review-response rule source |
|---|---|---|---|
| Cosmetic/plastic surgery | Depends: covered only if it conducts HIPAA standard electronic transactions (incl. via billing agent); many cash-only cosmetic surgeons are not | Yes - applies to licensed providers regardless of HIPAA status | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception |
| Cosmetic dentistry | Usually yes if it files any electronic dental claims; cash-only dental is not | Yes - applies to licensed providers regardless of HIPAA status | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception |
| General medical/dermatology (elective cosmetic) | Usually yes (insurance billing); covered status applies to all PHI incl. cash cosmetic patients | Yes - applies to licensed providers regardless of HIPAA status | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception |
| Medical med spa | Depends; cash-only med spas often not covered | Yes - applies to licensed providers regardless of HIPAA status | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception |
| Nonmedical aesthetic business | Generally no (not a health care provider billing electronically) | 70.02 applies to state-licensed health care providers; estheticians (RCW 18.16) unresolved; MHMDA applies | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception |
- Consumer privacy and health data law: Washington has a consumer health data law (MHMDA RCW 19.373) but no general consumer privacy law. It exempts only HIPAA-protected health information (a data-level exemption), so a covered practice's other data, such as website or marketing data, can still fall under it. [WA-001, WA-003]
- Data breach notification: Its data breach notification law covers medical information. Regulator notice: attorney general if more than 500 residents affected; HIPAA covered entities deemed compliant but must notify attorney general. [WA-008]
- Patient confidentiality duties: Patient confidentiality duties come mainly from a medical-confidentiality statute (70.02). [WA-006]
- Patient confidentiality duties: The state confidentiality law applies to licensed providers (Statute plus 18.130.180(19)). [WA-006, WA-009]
- Lawsuits by individuals: Patients may be able to sue in some situations (70.02.170; MHMDA via CPA). [WA-007, WA-005]
- Photos, names and likeness: A statute limits using a person's name or likeness in advertising without consent (RCW 63.60). [WA-012]
- Med spa rules: Med spas: no med-spa-specific statute was found, but binding rules govern who may perform or supervise cosmetic medical procedures (binding delegation rule). [WA-010]
- Enforcement located: Strongest state enforcement evidence located: allegations or media reports only (E3). Not finding enforcement does not mean none exists. [WA-011]
Sources:
- [WA-001] RCW 19.373.010, .030 (https://app.leg.wa.gov/RCW/default.aspx?cite=19.373)
- [WA-003] RCW 19.373.070 (https://app.leg.wa.gov/RCW/default.aspx?cite=19.373.070)
- [WA-005] RCW 19.373.090; RCW 19.86.090, .140 (https://app.leg.wa.gov/RCW/default.aspx?cite=19.373.090)
- [WA-006] RCW 70.02.010, .020 (https://app.leg.wa.gov/RCW/default.aspx?cite=70.02)
- [WA-007] RCW 70.02.170 (https://app.leg.wa.gov/RCW/default.aspx?cite=70.02.170)
- [WA-008] RCW 19.255.005, .010, .030 (https://app.leg.wa.gov/RCW/default.aspx?cite=19.255)
- [WA-009] RCW 18.130.180(3),(7),(19) (https://app.leg.wa.gov/RCW/default.aspx?cite=18.130.180)
- [WA-010] WAC 246-919-606 (https://app.leg.wa.gov/wac/default.aspx?cite=246-919-606)
- [WA-011] Maxwell v. Amazon.com, Inc., No. 2:25-cv-00261 (W.D. Wash.) (https://www.courtlistener.com/docket/69628048/maxwell-v-amazoncom-inc/)
- [WA-012] RCW 63.60.050, .060 (https://app.leg.wa.gov/RCW/default.aspx?cite=63.60)
*Educational information, not legal advice. Last reviewed October 22, 2026.*
State comparison
All 5 rows from the research matrix are in this table. Filters and sorting run in the browser after the page loads. Statutory maximums are ceilings, not typical outcomes.
| Washington (WA) | Cosmetic/plastic surgery | Depends: covered only if it conducts HIPAA standard electronic transactions (incl. via billing agent); many cash-only cosmetic surgeons are not | RCW 70.02.020 (written authorization required); UDA RCW 18.130.180(19) | Yes - applies to licensed providers regardless of HIPAA status | My Health My Data Act RCW 19.373 (data-level exemptions only; applies to HIPAA entities' non-PHI data) | RCW 19.255: medical info covered; 30 days; AG if >500; HIPAA CEs deemed compliant but must notify AG | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception | 70.02 written authorization; MHMDA consent for consumer health data; RCW 63.60 consent for commercial use | RCW 63.60 ($3,000 civil penalty + actual damages + profits) | Yes: RCW 70.02.170 (actual damages + fees); MHMDA via CPA 19.86.090 (treble up to $25,000); 63.60 | WA Medical Commission, Dental Quality Assurance Commission, Nursing Commission, DOH, DOL (estheticians), AG | CPA: up to $7,500 per violation (+$5,000 enhancement); UDA discipline | E3 (MHMDA class action Maxwell v. Amazon - not health care provider); E4 (no AG MHMDA action located) | High | 2026-10-22 |
| Washington (WA) | Cosmetic dentistry | Usually yes if it files any electronic dental claims; cash-only dental is not | RCW 70.02.020 (written authorization required); UDA RCW 18.130.180(19) | Yes - applies to licensed providers regardless of HIPAA status | My Health My Data Act RCW 19.373 (data-level exemptions only; applies to HIPAA entities' non-PHI data) | RCW 19.255: medical info covered; 30 days; AG if >500; HIPAA CEs deemed compliant but must notify AG | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception | 70.02 written authorization; MHMDA consent for consumer health data; RCW 63.60 consent for commercial use | RCW 63.60 ($3,000 civil penalty + actual damages + profits) | Yes: RCW 70.02.170 (actual damages + fees); MHMDA via CPA 19.86.090 (treble up to $25,000); 63.60 | WA Medical Commission, Dental Quality Assurance Commission, Nursing Commission, DOH, DOL (estheticians), AG | CPA: up to $7,500 per violation (+$5,000 enhancement); UDA discipline | E3 (MHMDA class action Maxwell v. Amazon - not health care provider); E4 (no AG MHMDA action located) | High | 2026-10-22 |
| Washington (WA) | General medical/dermatology (elective cosmetic) | Usually yes (insurance billing); covered status applies to all PHI incl. cash cosmetic patients | RCW 70.02.020 (written authorization required); UDA RCW 18.130.180(19) | Yes - applies to licensed providers regardless of HIPAA status | My Health My Data Act RCW 19.373 (data-level exemptions only; applies to HIPAA entities' non-PHI data) | RCW 19.255: medical info covered; 30 days; AG if >500; HIPAA CEs deemed compliant but must notify AG | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception | 70.02 written authorization; MHMDA consent for consumer health data; RCW 63.60 consent for commercial use | RCW 63.60 ($3,000 civil penalty + actual damages + profits) | Yes: RCW 70.02.170 (actual damages + fees); MHMDA via CPA 19.86.090 (treble up to $25,000); 63.60 | WA Medical Commission, Dental Quality Assurance Commission, Nursing Commission, DOH, DOL (estheticians), AG | CPA: up to $7,500 per violation (+$5,000 enhancement); UDA discipline | E3 (MHMDA class action Maxwell v. Amazon - not health care provider); E4 (no AG MHMDA action located) | High | 2026-10-22 |
| Washington (WA) | Medical med spa | Depends; cash-only med spas often not covered | RCW 70.02.020 (written authorization required); UDA RCW 18.130.180(19) | Yes - applies to licensed providers regardless of HIPAA status | My Health My Data Act RCW 19.373 (data-level exemptions only; applies to HIPAA entities' non-PHI data) | RCW 19.255: medical info covered; 30 days; AG if >500; HIPAA CEs deemed compliant but must notify AG | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception | 70.02 written authorization; MHMDA consent for consumer health data; RCW 63.60 consent for commercial use | RCW 63.60 ($3,000 civil penalty + actual damages + profits) | Yes: RCW 70.02.170 (actual damages + fees); MHMDA via CPA 19.86.090 (treble up to $25,000); 63.60 | WA Medical Commission, Dental Quality Assurance Commission, Nursing Commission, DOH, DOL (estheticians), AG | CPA: up to $7,500 per violation (+$5,000 enhancement); UDA discipline | E3 (MHMDA class action Maxwell v. Amazon - not health care provider); E4 (no AG MHMDA action located) | High | 2026-10-22 |
| Washington (WA) | Nonmedical aesthetic business | Generally no (not a health care provider billing electronically) | RCW 70.02.020 (written authorization required); UDA RCW 18.130.180(19) | 70.02 applies to state-licensed health care providers; estheticians (RCW 18.16) unresolved; MHMDA applies | My Health My Data Act RCW 19.373 (data-level exemptions only; applies to HIPAA entities' non-PHI data) | RCW 19.255: medical info covered; 30 days; AG if >500; HIPAA CEs deemed compliant but must notify AG | 70.02.020 bars disclosure without authorization; UDA (19) privilege betrayal; no review exception | 70.02 written authorization; MHMDA consent for consumer health data; RCW 63.60 consent for commercial use | RCW 63.60 ($3,000 civil penalty + actual damages + profits) | Yes: RCW 70.02.170 (actual damages + fees); MHMDA via CPA 19.86.090 (treble up to $25,000); 63.60 | WA Medical Commission, Dental Quality Assurance Commission, Nursing Commission, DOH, DOL (estheticians), AG | CPA: up to $7,500 per violation (+$5,000 enhancement); UDA discipline | E3 (MHMDA class action Maxwell v. Amazon - not health care provider); E4 (no AG MHMDA action located) | High | 2026-10-22 |
Cases this research tied to this jurisdiction
Settlements and consent orders resolve allegations. They are not court findings that the law was broken. Dollar amounts are the amounts recorded for that matter, not a prediction.
Maxwell v. Amazon.com, Inc.
W.D. Wash. No. 2:25-cv-00261 · WA · 2025-02-10
- Provider type
- Not health care (ad SDK)
- Relevant facts
- Alleged collection of consumer health data via SDK without MHMDA consent
- Legal issues
- RCW 19.373 (MHMDA), CPA
- Holding, findings, allegations or settlement terms
- Allegations only; consolidated (terminated on docket 2025-04-14); reported voluntarily dismissed
- Consequences recorded
- None / unknown
- Procedural status
- Consolidated 2025-04-14 into In re Amazon Ads SDK Litigation, No. 2:25-cv-00252-BJR (W.D. Wash.), which terminated 2025-06-06 per docket metadata; reported voluntary dismissal not read in a primary document (V-014). No merits ruling.
- Precedential?
- No (settlement/administrative/allegation)
- Why it is in this research
- First MHMDA private suit
Related pages
Topics
Sources
WA-001. RCW 19.373.010, .030
My Health My Data Act: 'consumer health data' includes information on health-related surgeries or procedures and inferred health data; regulated entities need consent to collect and separate consent to share, beyond what is necessary to provide the requested product/service.
Statute · Explicit · High · Applies to non-HIPAA aesthetic businesses, med spas, cash practices.
WA-003. RCW 19.373.070
Selling consumer health data requires a signed valid authorization with specified elements, expiring within one year.
Statute · Explicit · High
WA-008. RCW 19.255.005, .010, .030
Breach law covers medical information and health insurance numbers; consumer and AG notice (if >500 residents) within 30 days; HIPAA covered entities deemed compliant if they comply with HITECH but must notify the AG.
Statute · Explicit · High
WA-006. RCW 70.02.010, .020
Uniform Health Care Information Act: providers may not disclose health care information without written authorization except as authorized; 'health care' includes care affecting the structure or any function of the body.
Statute · Explicit · High · Applies to any state-licensed/certified provider, HIPAA-covered or not.
WA-009. RCW 18.130.180(3),(7),(19)
Uniform Disciplinary Act: willful betrayal of a practitioner-patient privilege, false advertising, and violation of statutes regulating the profession are unprofessional conduct for all health professions.
Statute · Explicit · High · Covers DOH-regulated health professions; estheticians are licensed under RCW 18.16 by the Dept. of Licensing, so the UDA likely does not reach them (inference; verify).
WA-007. RCW 70.02.170
Private civil action under 70.02 for actual damages (not consequential/incidental) and reasonable attorneys' fees; 2-year limitation from discovery.
Statute · Explicit · High
WA-005. RCW 19.373.090; RCW 19.86.090, .140
MHMDA violations are per se unfair/deceptive under the CPA, enabling AG enforcement and private suits.
Statute · Explicit · High · Private plaintiffs must still prove CPA injury to business or property (Hangman Ridge elements; not separately verified here).
WA-012. RCW 63.60.050, .060
Unauthorized commercial use of a name, voice, signature, photograph, forged digital likeness, or likeness: civil penalty of $3,000 plus actual damages and attributable profits; injunctions and fees available.
Statute · Explicit · High · Applies to any business, medical or not.
WA-010. WAC 246-919-606
Physician delegation of nonsurgical medical cosmetic procedures (injectables) requires physician training, exam/consent, written protocols, delegate competence, and physician availability rules.
Regulation · Explicit (via search extract of official page) · Medium · Scope law, not privacy.
WA-011. Maxwell v. Amazon.com, Inc., No. 2:25-cv-00261 (W.D. Wash.)
First MHMDA class action (Maxwell v. Amazon.com) was filed Feb 10, 2025 and consolidated on Apr 14, 2025 into In re Amazon Ads SDK Litigation (No. 2:25-cv-00252-BJR), which terminated Jun 6, 2025 per docket metadata; reported voluntarily dismissed.
Litigation (allegations) · Explicit (docket metadata) · Medium · Termination date from docket metadata (V-014); basis reported by secondary sources only; no merits ruling.
https://www.courtlistener.com/docket/69628048/maxwell-v-amazoncom-inc/
F-007. 45 CFR 164.502(a)
Covered entities may not use or disclose PHI except as permitted or required by the Privacy Rule.
Regulation · Explicit · High · No Privacy Rule exception permits disclosing PHI to rebut an online review; OCR's review cases cite 164.502(a).
https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164/subpart-E/section-164.502
F-024. HHS OCR resolution agreements
OCR has resolved at least four review-response matters against dental/medical practices: Elite Dental ($10,000, 2019), UPI/Igbinadolor ($50,000 CMP, 2022), New Vision Dental ($23,000, 2022), Manasa Health Center ($30,000, 2023).
Enforcement (resolution agreements / CMP) · Explicit · High · Resolution agreements include no admission of liability; UPI was a CMP after failure to respond (not a litigated judicial finding).
https://www.hhs.gov/hipaa/for-professionals/compliance-enforcement/agreements/index.html
F-003. 45 CFR 160.103
PHI covers individually identifiable health information in any form or medium held by a covered entity or business associate; excludes FERPA and employment records and persons deceased >50 years.
Regulation · Explicit · High
https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-160/subpart-A/section-160.103
V-014. V-014
This reference id is cited in the publication and is not a row in the claim register supplied with it.

