For remodeling contractors and design-build firms
Six-figure remodels demand airtight reviews. We keep every platform (Google, Houzz, Angi) converting design-build buyers.
Choose what you need removed
Pay in advance. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the full removal fee to your original payment method. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Google, Yelp and the sites we file with make the final decision.
Not sure which one applies? Get a free remodeling company audit first
ToS-based
Every removal we file for a remodeling company cites a documented platform policy violation. No volume outreach, no fake reviews.
30 / 90 days
The upfront refund windows for a remodeling company: 30 days for Google and 90 days for Yelp and other platforms.
$0 today
Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal.
The stakes
The digital front door to every remodeling company is its review profile. Here's what's at stake.
$85k
average kitchen-remodel project value
Every filtered lead is a real revenue hit.
Photo-driven
buyers filter aggressively on Houzz
We combine review + photo-asset strategy for full protection.
Long sales cycle
amplifies review importance
A single bad review can suppress inquiry flow for a full quarter.
How buyers decide
The crisis card above puts an average kitchen remodel at $85,000, with a long sales cycle and buyers who filter aggressively on Houzz. A remodel is lived in for years, and homeowners read reviews looking for the story about the contractor who walked off the job.
The Houzz-to-Google jump
Homeowners find a remodeler's photos on Houzz and confirm on Google before requesting a design consultation. A one-star on Google that describes a project abandoned mid-demo ends that jump.
The change-order accusation
Remodeling's specific fear is a budget that doubles through change orders. A review claiming that, even from a homeowner who never signed a contract, confirms the fear for every prospect comparing design-build firms.
The partner veto the night before signing
One person chooses the firm and the other reads the reviews the night before the contract is signed. A single unresolved accusation at the top of the profile is what a cautious partner points at.
Service Business Revenue Loss
Enter your rating and review counts. We score your profile against the 4.7★ threshold buyers use to filter, then show the gross profit that may leak out below it.
Typical transaction is worth about $25,000 in revenue, ≈ $7,475 gross profit.
Margins
Pre-filled with kitchen & bath remodeling benchmarks. Adjust to match your numbers.
Yelp or a harmful link instead?Yelp review removal — $697Harmful link removal — $497
Sources
Annual gross profit at risk for each kitchen & bath remodeling job type, using the rating, review counts and lead volume you entered.
| Job type | Annual gross profit at risk |
|---|---|
| Typical transaction | $283,792 |
Annual gross profit at risk at every star rating from 3.0 to 4.9 for kitchen & bath remodeling, with your rating and the 4.7★ cutoff marked.
| Star rating | Annual gross profit at risk |
|---|---|
| 3.0★ | $609,398 |
| 3.1★ | $581,692 |
| 3.2★ | $554,642 |
| 3.3★ | $528,111 |
| 3.4★ | $501,988 |
| 3.5★ | $476,184 |
| 3.6★ | $444,075 |
| 3.7★ | $413,418 |
| 3.8★ | $383,853 |
| 3.9★ | $350,918 |
| 4.0★ | $319,641 |
| 4.1★ | $283,792 |
| 4.2★ | $250,600 |
| 4.3★ | $213,864 |
| 4.4★ | $176,504 |
| 4.5★ | $136,787 |
| 4.6★ | $95,641 |
| 4.7★ | $50,771 |
| 4.8★ | $23,531 |
| 4.9★ | $23,531 |
Annual gross profit at risk today next to the share this model treats as recoverable. It is the model's estimate, not a guarantee of any outcome.
| Measure | Annual amount |
|---|---|
| Lost today | $283,792 |
| Recoverable (model) | $170,275 |
| Residual after removal | $113,517 |
What the number above means
At the project size above, one lost design consultation is a large number. The crisis card notes a single bad review can suppress inquiry flow for a full quarter, and remodeling leads are expensive to replace.
Stop the leak at the review that causes it
One flat fee per item. Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal. The platform makes the final decision.
Start Google Review Removal — $397Start Yelp Review Removal — $697Start Harmful Link Removal — $497Full coverage
We actively monitor, safeguard, and scale your remodeling company's digital footprint across every high-intent directory.
Houzz
Design-inspiration platform with contractor reviews.
Houzz removal is reviewed case by case.
See If You QualifyAngi
Home services marketplace for remodeling leads.
Angi removal is reviewed case by case.
See If You QualifyHomeAdvisor
Contractor-matching for major renovation work.
HomeAdvisor removal is reviewed case by case.
See If You QualifyGuildQuality
Construction-industry review platform.
GuildQuality removal is reviewed case by case.
See If You QualifyHow the work gets done
The Reputation Medics full-service solution suite for kitchen & bath remodeling.
24/7 Review Monitoring & Alerts
Instant Slack, SMS, and email alerts the moment any kitchen & bath remodeling location is reviewed, so nothing simmers before you can respond.
AI-Assisted, Brand-Voice Responses
Every response is drafted in your brand voice, reviewed by a human strategist, and calibrated for kitchen & bath remodeling buyers reading between the lines.
ToS-Compliant Removal Escalations
We identify defamatory, fake, or ToS-violating reviews and drive them through a documented appeal, escalation, and legal-referral pipeline.
Review Generation That Converts
Post-visit review invitations timed to your kitchen & bath remodeling workflow: automated, personal, and consent-based.
Buyer psychology
When choosing a remodeling company, consumers weigh authentic, high-volume reviews as the deciding signal between you and a competitor a single click away.
Recency wins
Buyers weigh reviews from the last 90 days most heavily. A stale 5-star profile still loses to a competitor with fresh momentum in kitchen & bath remodeling.
Volume signals safety
Prospects use raw review count as a proxy for legitimacy. Below 25 reviews, most local buyers filter your listing out entirely.
Response builds trust
How you respond to a 1-star review says more than the review itself. Silence reads as guilt, measured accountability reads as leadership.
One bad review, filtered forever
A single unaddressed 1-star can suppress kitchen & bath remodeling local pack rankings and cut click-through by 30% or more.
Compliance-first
Every workflow, from response to removal filing, is built to keep your Kitchen & Bath Remodeling business on the right side of platform policy and consumer-protection law. We never post fake reviews, incentivize ratings, or violate directory terms.
The rules that apply to you
Every statement below is sourced. Read them before you decide how to handle a review.
Wrong company
Similar company names, shared trade names and franchise territories mean a remodeling company regularly receives reviews about work another company performed. The estimate and dispatch record establishes it, and the filing cites the genuine-experience ground.
Source: Google Maps Help
Reading the newest first
BrightLocal's 2025 consumer survey tracks how people read local reviews during research, including the weight placed on recent negatives. A fresh one-star at the top of the profile is what a homeowner sees while they are still building the shortlist.
Source: BrightLocal, 2025
16 CFR Part 465
Since October 21, 2024 the FTC rule on consumer reviews bans fake reviews, insider reviews presented as customer reviews, and paying for positive or negative reviews, with civil penalties available per violation. For a remodeling company that leaves two lawful moves: earn real reviews, and report the ones that break platform policy.
Source: U.S. Federal Trade Commission, 2024
Policy grounds only
Google's own help documentation says any review can be reported but only content that violates its policies is eligible for removal. That is why a case starts by matching the wording to a named policy: fake engagement, off topic, impersonation, harassment, personal information or conflict of interest.
Source: Google Business Profile Help
Timeline
Nothing here is a promise of removal, because that decision belongs to the platform. Most Google removals take 7–21 days; Yelp and other platforms typically take 60–90 days. Complex cases use a Custom Care Plan with their own timeline.
Day 0 · Free scan and eligibility read
We pull the live review or page from Google and Houzz and Angi, quote it verbatim, and say which policy it breaks. If nothing breaks a rule we say so and take no fee.
Days 1-3 · Filing with the job record
The estimate, invoice or dispatch record shows whether the reviewer was ever a customer, and whether the job named in the review was yours or another company with a similar name.
Platform moderation
Google evaluates reports against its prohibited and restricted content policy; most Google removals take 7–21 days. Yelp and other platforms typically take 60–90 days. The platform decides the timing.
Days 10-21 · Appeal where the first report is declined
A declined report is not the end. Google provides an appeal route for reviews it decides to keep, and a second filing that cites a different policy ground and better evidence is often what moves it.
Day 30 (Google) / Day 90 (Yelp & other platforms): refund deadline
Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. No claim or form is required. Refunds are issued within 5 business days of the deadline.
Before you start
The start form takes a few minutes if you have these four things in front of you. Nothing else is required to open the case.
The exact link to the review or page
On Google, open the review, use the three-dot menu and choose Share to copy its direct link. On Yelp, use the share icon under the review. For a harmful page, paste the full URL from the address bar.
Your business name exactly as it appears on the profile
Copy the company name from the Google listing. Firms with a showroom listing and a service-area listing need the case opened on the one that carries the review.
Why the item breaks the platform's rules
One or two sentences is enough. Typical grounds for a remodeling company: the reviewer only received a design estimate and never signed, the review is about a different firm, a former subcontractor or competitor posted it, or it accuses a named employee of theft with nothing behind it.
Pay upon removal or $25 off in advance
Pay upon removal at the standard price: $397 for Google, $697 for Yelp, or $497 for another site or harmful link. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal. Pay in advance. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the full removal fee to your original payment method. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends.
Job-type economics, the grounds a case gets filed on, what to have ready, and every source behind the numbers on this page.
Read the Kitchen & Bath Remodeling guideA review describing a project that never existed fails the genuine-experience rule on Google and Yelp. We document the absence of any contract, deposit or permit and file on that basis. Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal.
Reviews from vendors, subcontractors and former staff are a conflict of interest under platform policy. When we can show the business relationship, that is a strong report. You only need to identify the connection.
Self-serve removal covers Google at $397, Yelp at $697 and harmful links at $497. Houzz and lead platforms run their own dispute processes, and we walk through them in a consultation rather than charging for a filing that has no route.
Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. Removal timing depends on platform review. Complex cases involving defamation, legal escalation, coordinated attacks, or many items across platforms are quoted individually through the Custom Care Plan, with their own timeline.
No. We only pursue reviews that violate a platform's Terms of Service: fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.
Yes. Every workflow (outreach, invitations, responses, removal appeals) is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.
Pay upon removal at the standard price: $397 Google, $697 Yelp, or $497 other sites and harmful links. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal. Pay in advance. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the full removal fee to your original payment method. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends.
We escalate through documented appeal channels. Advance-payment removal fees are refunded in full if a Google review is not removed within 30 days of payment, or a review or item on any other platform is not removed within 90 days of payment. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Pay upon removal: $397 per Google review, $697 per Yelp review, or $497 per other-platform item or harmful link, charged only once removal is documented ($0 today). Pay in advance and save $25 per item ($372/$672/$472). No refund term applies to pay upon removal because nothing is charged before removal.
Every statistic cited inline on this page is drawn from the following industry sources. Citations remain inline alongside each figure so context stays with the claim.
The policy list a removal report has to cite: fake engagement, off-topic content, impersonation, harassment, personal information and conflicts of interest.
Annual consumer survey on how people find, read and act on local business reviews, including how much weight they give the newest negative reviews.
Federal rule effective October 21, 2024. Bans fake or AI-generated reviews, reviews by insiders presented as customers, and buying positive or negative reviews. This is why removal has to be argued on policy grounds instead of countered with bought reviews.
Google's own documentation of the report route: any review can be reported, only reviews that break a content policy are eligible for removal, and the decision is Google's.
Yelp states that reported content is evaluated by its moderators and that the evaluation may take several days, with an email sent when it is done.
Confidential Kitchen & Bath Remodeling reputation audit
Not sure whether the review or page qualifies, or dealing with more than one item? A senior strategist reviews your presence across every platform in your vertical and follows up within one business day. No price, no obligation.
Own the design-build pipeline. Close every project. Book a confidential audit and see the reputation gap costing you high-ticket remodeling projects.
Pick the item and start now
One review on your Google Business Profile.
$397flat
Start Google removal, $397One review on your Yelp business page.
$697flat
Start Yelp removal, $697One article, complaint page or listing ranking for your name.
$497flat
Start link removal, $497Pay in advance. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the full removal fee to your original payment method. Refunds are automatic: no claim, form, email or request needed. We issue the full refund to your original payment method within 5 business days after the applicable refund window ends. Google, Yelp and the sites we file with make the final decision.
Not sure which one applies? Get a free remodeling company audit first
Starting with home services and construction. Google, Angi, HomeAdvisor, Houzz, BBB, Nextdoor and Yelp.
Home Services
Angi, HomeAdvisor, Thumbtack: homeowners scrutinize every review.
Explore Home Services →HVAC Contractors
Emergency calls go to the top-rated shop. Make sure that's you.
Explore HVAC Contractors →Roofing Contractors
High-ticket buyers verify every review before signing a $30k contract.
Explore Roofing Contractors →Window Replacement
Homeowners compare 3–5 quotes. Your reviews decide who signs.
Explore Window Replacement →Garage Door Services
Emergency and install buyers both filter by rating. Own both.
Explore Garage Door Services →Painting Contractors
Interior and exterior buyers scrutinize every review. Convert them.
Explore Painting Contractors →Pool Installation
Six-figure builds require airtight reviews and defensible reputation.
Explore Pool Installation →Luxury Home Builders
Luxury and estate-home builders: reputation protection for the highest-ticket residential construction segment.
Explore Luxury Home Builders →Custom Home Builders
Custom home builders across mid-market and high-end residential construction: reputation protection for long-cycle build engagements.
Explore Custom Home Builders →
