Can a pediatrician remove a review left by a patient's family member who was never treated?+
Sometimes. Platforms allow reviews from people describing a first-hand experience, and accompanying a patient counts. Where the review describes things the family member could not have witnessed, or names staff with accusations, there is usually a policy violation to report. We will tell you in the free scan whether the case is worth opening.
Our pediatrician has a review about insurance billing that is simply wrong. Can it come down?+
A wrong opinion is not removable. A specific false factual claim, such as billing for visits that never happened, is often reportable as a false or defamatory statement, especially when it is unsupported by any account with the practice. We file on the false-statement basis and you are refunded automatically if it is still up at day 30.
Do you file with Google or with Healthgrades, Zocdoc and Vitals for our pediatrician?+
Self-serve removal covers Google and Yelp reviews and harmful links such as complaint-site pages or articles. For reviews on specialist directories we look at the platform's process during a consultation and tell you plainly whether a filing is worth your time.
How long does pediatricians review removal typically take?+
Eligible removals resolve in 7–30 days on average. Complex escalations (legal-review, cross-platform, defamation) can take 45–90 days. We give a candid timeline after the initial audit, never a guarantee we can't defend.
Do you remove legitimate negative reviews?+
No. We only pursue reviews that violate a platform's Terms of Service: fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.
Can you remove reviews from non-clients or competitors targeting a pediatrician?+
Yes. Non-client, competitor-planted, and coordinated defamation campaigns targeting pediatricians are among the highest-success ToS-violation categories we successfully remove.
Is this compliant with FTC and platform policy?+
Yes. Every workflow (outreach, invitations, responses, removal appeals) is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.
How fast do we see new reviews?+
First wave within 7–14 days of launch. Measurable map-pack and directory rank lift within 60–90 days.
How is pricing structured?+
Per-pediatrician monthly programs, with enterprise agreements for multi-market and franchise brands. Removal is priced per item, paid upfront, with an automatic refund of the removal fee if the item is not removed within 30 days.
What if a removal request is denied?+
We escalate through documented appeal channels, and when justified, we coordinate with legal counsel for defamation, extortion, or fake-review claims. You never pay for a removal that doesn't stick.