Trustpilot review removal

Trustpilot review removal eligibility

Eligibility depends on platform policies, evidence, authenticity, conflicts of interest, prohibited content, and other applicable violations. This list is illustrative — every review is analyzed individually.

How we handle a Trustpilot case

1. 1
   Analysis

   We compare the review against Trustpilot's content policy and identify the specific violation category.

2. 2
   Evidence packaging

   We gather CRM records, screenshots, timestamps, and public-source evidence appropriate for the policy category.

3. 3
   Report submission

   We submit through Trustpilot's official reporting channel with the citation and evidence.

4. 4
   Appeals

   First-pass denials are appealed with additional evidence or a corrected policy citation.

5. 5
   Monitoring

   After a removal, we monitor for reposts and coordinated follow-up attacks.

Trustpilot review removal FAQs

Can a Trustpilot review be removed?

Yes — but only reviews that violate Trustpilot's published content policy. Honest opinions from real customers generally stay up. Our process identifies the specific policy category, documents the evidence, and submits the report through the correct Trustpilot channel.

How long does Trustpilot review removal take?

Straightforward violations can resolve within days. Contested cases and escalations can take several weeks. Trustpilot controls the timeline — no service can promise a specific date.

What if Trustpilot denies the removal request?

First-pass denials are common. We appeal with additional evidence or a corrected policy citation, and — where the platform offers one — escalate through the official support channel.

How much does Trustpilot review removal cost?

Pricing is flat-fee per removed review, with custom quoting for coordinated attacks and cross-platform cases. If we do not remove the review, you do not pay.