OpenTable Review Removal
OpenTable review removal
Report OpenTable diner reviews that break OpenTable's review terms — defamatory content, spam, compensated posts, conflicts of interest, and false health claims.
OpenTable's content policy
OpenTable publishes its content policy at https://www.opentable.com/c/legal/terms-and-conditions/. Reviews that fall inside a policy category can be reported and, with the right evidence, removed. Reviews that comply with the policy stay up — no service can force OpenTable to remove policy-compliant content.
OpenTable review removal eligibility
- Illegal, threatening, obscene, racist, defamatory, or libelous content
- Commercial solicitation, political campaigning, or spam
- Reviews written in exchange for compensation
- Conflict of interest (your own restaurant, employer, relative, or a competitor)
- False claims of food poisoning or health-code violations
- Unbiased firsthand opinions about a real meal
- Criticism of service, noise, or wait times
Eligibility depends on platform policies, evidence, authenticity, conflicts of interest, prohibited content, and other applicable violations. This list is illustrative — every review is analyzed individually.
How we handle a OpenTable case
- 1Analysis
We compare the review against OpenTable's content policy and identify the specific violation category.
- 2Evidence packaging
We gather CRM records, screenshots, timestamps, and public-source evidence appropriate for the policy category.
- 3Report submission
We submit through OpenTable's official reporting channel with the citation and evidence.
- 4Appeals
First-pass denials are appealed with additional evidence or a corrected policy citation.
- 5Monitoring
After a removal, we monitor for reposts and coordinated follow-up attacks.
OpenTable review removal FAQs
- Can a OpenTable review be removed?
- Yes — but only reviews that violate OpenTable's published content policy. Honest opinions from real customers generally stay up. Our process identifies the specific policy category, documents the evidence, and submits the report through the correct OpenTable channel.
- How long does OpenTable review removal take?
- Straightforward violations can resolve within days. Contested cases and escalations can take several weeks. OpenTable controls the timeline — no service can promise a specific date.
- What if OpenTable denies the removal request?
- First-pass denials are common. We appeal with additional evidence or a corrected policy citation, and — where the platform offers one — escalate through the official support channel.
- How much does OpenTable review removal cost?
- Pricing is flat-fee per removed review, with custom quoting for coordinated attacks and cross-platform cases. If we do not remove the review, the removal fee is automatically refunded.
Ready to challenge a OpenTable review?
Submit the review for a free eligibility analysis. We'll tell you honestly whether it qualifies before any charge.
Other platforms besides OpenTable
Last reviewed: · Reviewed by Editorial Team, Reputation Medics
