RateMDs Review Removal
RateMDs review removal
Flag RateMDs ratings that break the platform's rating-system rules — astroturfing, coordinated negative spam, duplicate posts, and second-hand hearsay.
RateMDs's content policy
RateMDs publishes its content policy at https://help.ratemds.com/support/solutions/articles/61000318469-the-ratemds-rating-system. Reviews that fall inside a policy category can be reported and, with the right evidence, removed. Reviews that comply with the policy stay up — no service can force RateMDs to remove policy-compliant content.
RateMDs review removal eligibility
- Inappropriate, hateful, or threatening language
- Astroturfing (coordinated positive ratings)
- Spamming (coordinated negative ratings)
- Repeated or duplicate posts
- Hearsay or descriptions of another patient's experience
- Unflattering feedback — RateMDs never removes a rating for being negative alone
- Anonymous ratings that come from genuine patients
Eligibility depends on platform policies, evidence, authenticity, conflicts of interest, prohibited content, and other applicable violations. This list is illustrative — every review is analyzed individually.
How we handle a RateMDs case
- 1Analysis
We compare the review against RateMDs's content policy and identify the specific violation category.
- 2Evidence packaging
We gather CRM records, screenshots, timestamps, and public-source evidence appropriate for the policy category.
- 3Report submission
We submit through RateMDs's official reporting channel with the citation and evidence.
- 4Appeals
First-pass denials are appealed with additional evidence or a corrected policy citation.
- 5Monitoring
After a removal, we monitor for reposts and coordinated follow-up attacks.
RateMDs review removal FAQs
- Can a RateMDs review be removed?
- Yes — but only reviews that violate RateMDs's published content policy. Honest opinions from real customers generally stay up. Our process identifies the specific policy category, documents the evidence, and submits the report through the correct RateMDs channel.
- How long does RateMDs review removal take?
- Straightforward violations can resolve within days. Contested cases and escalations can take several weeks. RateMDs controls the timeline — no service can promise a specific date.
- What if RateMDs denies the removal request?
- First-pass denials are common. We appeal with additional evidence or a corrected policy citation, and — where the platform offers one — escalate through the official support channel.
- How much does RateMDs review removal cost?
- Pricing is flat-fee per removed review, with custom quoting for coordinated attacks and cross-platform cases. If we do not remove the review, the removal fee is automatically refunded.
Ready to challenge a RateMDs review?
Submit the review for a free eligibility analysis. We'll tell you honestly whether it qualifies before any charge.
Other platforms besides RateMDs
Last reviewed: · Reviewed by Editorial Team, Reputation Medics
