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Healthgrades Review Removal

Healthgrades review removal

Report Healthgrades patient reviews that break the Community Review Guidelines — false, misleading, or inflammatory content, and libelous or harassing posts.

Healthgrades's content policy

Healthgrades publishes its content policy at https://www.healthgrades.com/content/community-review-guidelines. Reviews that fall inside a policy category can be reported and, with the right evidence, removed. Reviews that comply with the policy stay up — no service can force Healthgrades to remove policy-compliant content.

Healthgrades review removal eligibility

May qualify for removal
  • False, misleading, or inflammatory content
  • Libelous or defamatory statements about a provider
  • Harassing, threatening, or inflammatory language
  • Posts that describe no actual patient visit
  • Protected health information about another patient
Generally does NOT qualify
  • Constructive criticism of care or bedside manner
  • Accurate accounts of a real appointment, even if unflattering

Eligibility depends on platform policies, evidence, authenticity, conflicts of interest, prohibited content, and other applicable violations. This list is illustrative — every review is analyzed individually.

How we handle a Healthgrades case

  1. 1
    Analysis

    We compare the review against Healthgrades's content policy and identify the specific violation category.

  2. 2
    Evidence packaging

    We gather CRM records, screenshots, timestamps, and public-source evidence appropriate for the policy category.

  3. 3
    Report submission

    We submit through Healthgrades's official reporting channel with the citation and evidence.

  4. 4
    Appeals

    First-pass denials are appealed with additional evidence or a corrected policy citation.

  5. 5
    Monitoring

    After a removal, we monitor for reposts and coordinated follow-up attacks.

Healthgrades review removal FAQs

Can a Healthgrades review be removed?
Yes — but only reviews that violate Healthgrades's published content policy. Honest opinions from real customers generally stay up. Our process identifies the specific policy category, documents the evidence, and submits the report through the correct Healthgrades channel.
How long does Healthgrades review removal take?
Straightforward violations can resolve within days. Contested cases and escalations can take several weeks. Healthgrades controls the timeline — no service can promise a specific date.
What if Healthgrades denies the removal request?
First-pass denials are common. We appeal with additional evidence or a corrected policy citation, and — where the platform offers one — escalate through the official support channel.
How much does Healthgrades review removal cost?
Pricing is flat-fee per removed review, with custom quoting for coordinated attacks and cross-platform cases. If we do not remove the review, the removal fee is automatically refunded.

Ready to challenge a Healthgrades review?

Submit the review for a free eligibility analysis. We'll tell you honestly whether it qualifies before any charge.

Other platforms besides Healthgrades

Last reviewed: · Reviewed by Editorial Team, Reputation Medics