DealerRater Review Removal
DealerRater review removal
Report DealerRater reviews that meet the platform's own reporting reasons — duplicates, former-employee retaliation, fraudulent reviews, and prohibited speech.
DealerRater's content policy
DealerRater publishes its content policy at https://help.dealerrater.com/kb/guide/en/reasons-to-report-a-review-KsgzTLdClA/Steps/2208438. Reviews that fall inside a policy category can be reported and, with the right evidence, removed. Reviews that comply with the policy stay up — no service can force DealerRater to remove policy-compliant content.
DealerRater review removal eligibility
- Duplicate reviews
- Retaliatory reviews from former employees
- Fraudulent reviews, including staff inflating or deflating scores
- References to physical appearance
- Racial and ethnic references
- Threatening or violent speech
- Genuine customer accounts of a sales or service visit
- Low ratings that reflect a real transaction
Eligibility depends on platform policies, evidence, authenticity, conflicts of interest, prohibited content, and other applicable violations. This list is illustrative — every review is analyzed individually.
How we handle a DealerRater case
- 1Analysis
We compare the review against DealerRater's content policy and identify the specific violation category.
- 2Evidence packaging
We gather CRM records, screenshots, timestamps, and public-source evidence appropriate for the policy category.
- 3Report submission
We submit through DealerRater's official reporting channel with the citation and evidence.
- 4Appeals
First-pass denials are appealed with additional evidence or a corrected policy citation.
- 5Monitoring
After a removal, we monitor for reposts and coordinated follow-up attacks.
DealerRater review removal FAQs
- Can a DealerRater review be removed?
- Yes — but only reviews that violate DealerRater's published content policy. Honest opinions from real customers generally stay up. Our process identifies the specific policy category, documents the evidence, and submits the report through the correct DealerRater channel.
- How long does DealerRater review removal take?
- Straightforward violations can resolve within days. Contested cases and escalations can take several weeks. DealerRater controls the timeline — no service can promise a specific date.
- What if DealerRater denies the removal request?
- First-pass denials are common. We appeal with additional evidence or a corrected policy citation, and — where the platform offers one — escalate through the official support channel.
- How much does DealerRater review removal cost?
- Pricing is flat-fee per removed review, with custom quoting for coordinated attacks and cross-platform cases. If we do not remove the review, the removal fee is automatically refunded.
Ready to challenge a DealerRater review?
Submit the review for a free eligibility analysis. We'll tell you honestly whether it qualifies before any charge.
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Last reviewed: · Reviewed by Editorial Team, Reputation Medics
